Reply 1 : Cannot download from CNET
Reply 2 : Cannot download from CNET
Reply 3 : Cannot download from CNET
Reply 4 : Cannot download from CNET
Sorry, got lazy, that's why I responded with IE latest version. I'm thinking that's not where the problem lies.
Thanks and glad the downloads are working for you now.
Reply 5 : Cannot download from CNET
Reply 6 : Cannot download from CNET
Let us know.
John
P.S. Some features on the site, including login/logout, will stop functioning until you re-enable JavaScript. That's expected; just see if you can successfully download after disabling JavaScript and refreshing the page.
Reply 7 : Cannot download from CNET
I noticed I was only experiencing the download issue in IE. I tried downloading it through Google Chrome and it was successful. I copied the download page address and pasted it onto IE and it redirected me to the "download now" page, so I'm assuming it's a redirect issue through IE. I know the previous user also tried with IE8 and wasn't successful. I have downloaded through IE through CNET previously and never had a problem until this week.
Any other suggestions would be greatly appreciated.
Reply 8 : Cannot download from CNET
Reply 9 : Cannot download from CNET
Reply 10 : Cannot download from CNET
Reply 11 : Cannot download from CNET
I'm wondering whether the download problems I and a few others are reporting is a common one at downloadcnet.com? Or is it only seen on certain links like the one I am having problem with? Perhaps it could be widespread, but not being reported.
Reply 12 : Cannot download from CNET
A couple quick thoughts:
1.) Could you right-click the the Download Now link, copy the link location (URL), and paste it here? Also, share the exact URL of the page you found the Download Now link on.
2.) Do you happen to use TechTracker (either Plus or Free version)?
3.) Do you have any ad blockers, script blockers, etc installed?
I'd really like to get to the bottom of this as it's become a personal interest of mine, largely because there are so many complaints yet it works so consistently for me.
Thanks!
John
Reply 13 : Cannot download from CNET
Reply 14 : Cannot download from CNET
There is no common place to look for ad and script blockers. For Firefox, AdBlock Plus (ABP) and NoScript are the most common, while such for Internet Explorer are rarer to come by. Generally, though, if you do not remember explicitly downloading and installing one, you probably do not have one.
The biggest help as this point would be to right-click the Download Now link and copy the link location (URL). Note that that's not necessarily the same URL that you'll end up as if you click the link, so it is important to differentiate the two. I am hoping to find a common link, no pun intended, between the links you and others experiencing this issue are receiving.
Let us know.
John
Reply 15 : Cannot download from CNET
This URL was obtained by clicking on "Save link as?."
http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2194_4-75218346&ontId=2194_4&spi=29e5f28c7f9bb6ff8b190fbd9a3af8e5&lop=btn<ype=dl_dlnow&pid=11730317&mfgId=10098061&merId=10098061&pguid=QhBuawoOYJIAABTpf-0AAACz&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-2194_4-75218346.html%3Fspi%3D29e5f28c7f9bb6ff8b190fbd9a3af8e5
This following URL, which is similar, but not exactly the same as above, was obtained by clicking on "Send link?."
http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2194_4-75218346&ontId=2194_4&spi=f58a2b60036eb234433b0bfe5e67f28b&lop=btn<ype=dl_dlnow&pid=11730317&mfgId=10098061&merId=10098061&pguid=a4pxnwoOYIwAAHLPqPoAAADf&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-2194_4-75218346.html%3Fspi%3Df58a2b60036eb234433b0bfe5e67f28b
I have tried both of the above by pasting to the address bar of Firefox. When I press "Enter," the address changes back to the original http://download.cnet.com/Freemake-Video-Converter/3000-2194_4-75218346.html .
Incidentally, when I press the "Download Now" button, the only change I see on the page is that the advertisement at the top of the page and the right column refresh, but not the body of the text. This also happens when I paste the above URL's and press "Enter.' Of course, no download occurs.
Hope this information is useful to you. And, thanks to you and everyone else for joining the 'battle.'
Reply 16 : Cannot download from CNET
John
Reply 17 : Cannot download from CNET
http://download.cnet.com/3001-2194_4-75218346.html?spi=dce50a32f0723ceb7a162db20c612acf
When the Download Now wasn't working I think the screen flashed and it returned to the original URL. I kind of remember seeing a facebook reference flash by when the download didn't work for me. As I stated earlier when it didn't work I tried clearing the browser cache and temporary files. It made no difference at that time but downloads worked the following morning. I also see a javascript reference flash by now that the downloads work that I don't think I saw when the downloads didn't work. (See my earlier post above)
Reply 18 : Cannot download from CNET
Reply 19 : Cannot download from CNET
CNET actually uses a couple different types of links for downloads, so there's some complexity in tracking this down. If it happens again, could you right-click the Download Now link, copy the location/URL, and paste it here. As I mentioned above to Ute62, the link on the page should differ from the URL you actually land on. Specifically, it should start with either javascript: OR http://dw.com.com. Both rely on redirects, while the former also relies on Javascript. And since those Sort By buttons also rely on Javascript, both may be a result of the same cause.
For you, one other question: is your CNET account associated with a Facebook account?
Let us know.
John
Reply 20 : Cannot download from CNET
Reply 21 : Cannot download from CNET
Good luck.
John
Reply 22 : Cannot download from CNET
I wanted WinPatrol but it only refreshed.
http://download.cnet.com/WinPatrol/3000-8022_4-10129149.html
Right Clicking Downlod Now reveals:
http://dw.com.com/redir?edId=3&siteId=4&oId=3000-8022_4-10129149&ontId=8022_4&spi=2c6265a297f2303a74124c7e94206cd9&lop=link<ype=dl_dlnow&pid=11730151&mfgId=105594&merId=105594&pguid=2PzKgQoOYI8AAHFPUmYAAABy&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-8022_4-10129149.html%3Fspi%3D2c6265a297f2303a74124c7e94206cd9
I removed from the end:
l%3Fspi%3D2c6265a297f2303a74124c7e94206cd9
Tried just this:
http://dw.com.com/redir?edId=3&siteId=4&oId=3000-8022_4-10129149&ontId=8022_4&spi=2c6265a297f2303a74124c7e94206cd9&lop=link<ype=dl_dlnow&pid=11730151&mfgId=105594&merId=105594&pguid=2PzKgQoOYI8AAHFPUmYAAABy&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-8022_4-10129149.htm
Took me to this download page:
http://download.cnet.com/3001-8022_4-10129149.htm
And SUCCESS it was normal from there!
I did notice the 3000 change to 3001 but just changing that doesn't make it work.
Reply 23 : Cannot download from CNET
Wanted to download FL Studio 9.1
Kept refreshing, and refreshing, and refreshing. Took his idea.... Removed "l%3Fspi%3D5ddff6bebca8af204f7a85117ddcd189" (see link below) LO AND BEHOLD IT WORKED!!!!
http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2170_4-10030774&ontId=2170_4&spi=5ddff6bebca8af204f7a85117ddcd189&lop=link<ype=dl_dlnow&pid=11375087&mfgId=64157&merId=64157&pguid=-EcwMwoOYJMAAG5l9NUAAAAk&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-2170_4-10030774.htm
Reply 24 : Cannot download from CNET
http://download.cnet.com/Glary-Utilities/3000-2094_4-10508531.html?tag=mncol;1
http://download.cnet.com/Advanced-SystemCare-Free/3000-2086_4-10407614.html?tag=mncol;5
then tried it on Google Chrome and was able to download, I copy and pasted this link onto IE and it redirected to the "Download Now" (the same links as above) page
2 - I do not use TechTracker
3 - I disabled all my pop-ups, ad blockers, etc and even lowered the security on my IE and was still not able to download through IE.
Hope this helps, I'm not super tech savvy but I can usually problem solve what goes on.
Thanks and let me know if you find a solution.
http://download.cnet.com/3001-2094_4-10508531.html?spi=28086905f68a214f09de44a396c5be00
http://download.cnet.com/3001-2086_4-10407614.html?spi=eef9a423f1b43ae618c0a0610fbed71b
Reply 25 : Cannot download from CNET
Thanks and sorry for any confusion.
Reply 26 : Cannot download from CNET
John
Reply 27 : Cannot download from CNET
http://download.cnet.com/Glary-Utilities/3000-2094_4-10508531.html
I manually changed it to "3001" and still redirects back to "3000".
this is the link that you requested from when I right-click on Download Now link - this is for Glary Utilities (free):
http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2094_4-10508531&ontId=2094_4&spi=445438d46080ded19ef5e9ddd83302a1&lop=link<ype=dl_dlnow&pid=11740366&mfgId=6280556&merId=6280556&pguid=VFpy3QoOYJAAAHhn9sMAAAE6&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-2094_4-10508531.html%3Fspi%3D445438d46080ded19ef5e9ddd83302a1
This is the other link (after right-click on "Download Now" for the other download I was trying to retrieve since we started this thread - this is for Advance SystemCare (free):
http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2086_4-10407614&ontId=2086_4&spi=797fd859a1c9cbe12e8183c1137cc7af&lop=link<ype=dl_dlnow&pid=11666513&mfgId=6271865&merId=6271865&pguid=bpROIQoOYJAAAHhnK-sAAAEj&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-2086_4-10407614.html%3Fspi%3D797fd859a1c9cbe12e8183c1137cc7af
Thanks and I hope this helps.
Reply 28 : Cannot download from CNET
I keep trying to download from http://download.cnet.com/Freemake-Video-Converter/3000-2194_4-75218346.html
and it leads me in circles right back to the same page.
I have
Vista home premium-Fire Fox
Tried fixes
Turning off JAVA in FF = no fix
Turned off ABP = no fix
Changed the 3000 to 3001 in URL = no fix
I already have an older version of Freemake VID CONV
and the website redirects me for the newer version (TO CNET DOWNLOAD)
But the page just loads again , no download
Reply 29 : Cannot download from CNET
http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2194_4-75218346&ontId=2194_4&spi=b2a0043f61823a61eea4bd37a33a72b9&lop=link<ype=dl_dlnow&pid=11730317&mfgId=10098061&merId=10098061&pguid=e7ugzQoOYIwAABOdZHwAAAED&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-2194_4-75218346.html%3Fspi%3Db2a0043f61823a61eea4bd37a33a72b9
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