Few problems with my new m11xr2

Hey all!



Just received my m11xr2 today, few quires I'd like your help on:



1. The touchpad every now and again becomes non-responsive. Often this happens for a few good seconds, once it required an actual reboot.



2. After I log into my account, I get a completely black screen for a few seconds before the desktop shows up - common?



3. The facial recognition software - it's never ready by the time the login screen comes up. It worked very well the very first few times, but after installing a few apps and Windows updates, i am now left waiting in the login screen for the camera to fire up. Is this normal? If it is, how do I remove it? I've removed it from msconfig and unchecked the box for facial recognition use during login and it still comes up next time I restart the pc.



Thanks for your time.