Reply 1 : Windows Vista crashed, disk drive not working
the BIOS is not set to read the CD/DVD drive first?
The BIOS has an 'order' in which is listed what drives to attempt to read first. Often this 'should' be the optical drive, (CD/DVD drive), and if it finds no disk there it then goes onto find the hard drive. But sometimes the BIOS is set to read direct from the hard drive first. In which case it will never see the disk in the optical drive during boot up.
If that is the case here you will have to enter the BIOS to change the order of the bootup so that the CD/DVD drive is listed first.
If the BIOS is already set to do that, (and it should be on modern systems), then either the optical drive has failed, or that "Boot Disk" is not a boot disk, or the boot disk has failed.
CD/DVD disks do fail and when that happens we can try to 'copy' the disk to another and try again. That sometimes works.
If the optical drive has failed then you need to replace it.
If the boot disk is not a boot disk, then the BIOS will not boot from it, but that should give an error message similar to, "Please insert system disk".
As to Vista, at what stage does it fail to load? Can you access Vista's "Safe Mode" options?
Mark
The BIOS has an 'order' in which is listed what drives to attempt to read first. Often this 'should' be the optical drive, (CD/DVD drive), and if it finds no disk there it then goes onto find the hard drive. But sometimes the BIOS is set to read direct from the hard drive first. In which case it will never see the disk in the optical drive during boot up.
If that is the case here you will have to enter the BIOS to change the order of the bootup so that the CD/DVD drive is listed first.
If the BIOS is already set to do that, (and it should be on modern systems), then either the optical drive has failed, or that "Boot Disk" is not a boot disk, or the boot disk has failed.
CD/DVD disks do fail and when that happens we can try to 'copy' the disk to another and try again. That sometimes works.
If the optical drive has failed then you need to replace it.
If the boot disk is not a boot disk, then the BIOS will not boot from it, but that should give an error message similar to, "Please insert system disk".
As to Vista, at what stage does it fail to load? Can you access Vista's "Safe Mode" options?
Mark
Reply 2 : Windows Vista crashed, disk drive not working
When I push the power button it takes me to the screen that says Windows wasn't shut down properly and asks how I want to load. I have tried every option and every time it flashes a blue screen that changes before I can read it. Then it takes me back to the page asking how I want to load Windows. The boot disk I have I pulled right out of the factory package, seals and everything. It is genuine.
Reply 3 : Windows Vista crashed, disk drive not working
There's a certain time window between you pushing the power button and Windows saying it wasn't shut down properly. Let's say that that's 15 seconds. Then if you keep toggling the key that activates the BIOS setup (could delete or escape or f2 or f10, should be in the manual of the PC or motherboard which key or even key combination it is, or it's shown on the screen, something like "Press del to enter setup") you come into the BIOS. Can't miss.
Then navigate to the page that defines the boot order and set that to CD first. Then boot from the Vista CVD or the recovery DVD and start your repair.
Kees
Then navigate to the page that defines the boot order and set that to CD first. Then boot from the Vista CVD or the recovery DVD and start your repair.
Kees
Reply 4 : Windows Vista crashed, disk drive not working
I read your posts twice and missed what PC this is. Maybe there's a key to press or maybe not?
Bob
Bob
Reply 5 : Windows Vista crashed, disk drive not working
HP Pavilion 9500v. I cannot get it to go to BIOS.
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