Friday, March 18, 2011

Update Manager - General Error

Windows 7
AVG 9.0.872
Virus DB 271.1.1/3511
I also have Malwarebytes' Anti-Malware installed
I get the general error message five minutes after "preparing to install update"

Log: http://www.mediafire.com/?nazv4k6zr343l4y

Reply 1 : Update Manager - General Error

Download the latest of both those items then uninstall both and reinstall both then update again.

I've lost count.
Bob

Reply 2 : Update Manager - General Error

AVG uninstall failed.

Local machine: installation failed
Initialization:
Error: Checking of state of the item file avgupd.dll failed.
The request could not be performed because of an I/O device error. %FILE% = "C:Program Files (x86)AVGAVG9avgupd.dll"

Reply 3 : Update Manager - General Error

Are notes about how to remove AVG when the normal method fails. Let me google that.

http://forums.cnet.com/7723-19703_102-370070.html is a recent answer.
Bob

Reply 4 : Update Manager - General Error

This solved my problem, thanks!

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